How can I pay? What payments does labicicletteria.eu accept?
We accept payment via Paypal, Visa credit card, Mastercard, Postepay, bank transfer and cash on delivery. You can select the payment method you prefer after confirming the cart and shipping details.
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Is online payment on labicicletteria.eu secure?
We have chosen the Paypal platform (the main European and worldwide operator) to guarantee the utmost seriousness in online transactions. At the time of payment, a padlock will appear on the bottom of the screen, indicating the guarantee of security of the transaction. Your bank details will be transmitted to the Paypal server after encryption using the SSL (Secure Socket Layer) protocol. These data will in no case be kept. The procedures described above correspond to the protection regulations in force to best guarantee your online transactions.
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I paid for my order by bank transfer. When will it be sent?
labicicletteria.eu processes orders paid by bank transfer only when the actual credit is shown in our bank account. Until then, the order is left pending payment.
On average the times are of about 4-7 working days in Italy, while for other destinations within 15 working days. The products will in any case be delivered within the maximum period of 30 days according to the terms of the law.
If the customer provides the bank transfer receipt in advance, labicicletteria.eu reserves the right to wait for the payment to appear in their bank account. If you want your order to be processed faster, we recommend choosing a payment method such as PayPal or credit card.
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How much is shipping?
Shipments are FREE throughout Italy with a courier of our choice.[/dfd_icon_list_item][dfd_icon_list_item icon=”dfd-icon-info_doc2″]
How much does it cost to return an item?
The return is FREE from labicicletteria.eu within 30 days of the arrival of the material.
A courier will come to pick up the package directly at the address you have chosen. During the return procedure, you will be asked to contact us by email where you can indicate a preferred day and time slot for the collection of the package. Since Bartolini carries out deliveries and collections during working hours, we advise you to choose a place supervised during the day or your place of work as the delivery / collection address.[/dfd_icon_list_item][dfd_icon_list_item icon=”dfd-icon-info_doc2 ″]
How do I order a product on labicicletteria.eu?
Has she made her choice? Select the product of the model you are interested in, and click on "Add to cart" to add the item to your cart. Then, click on "Proceed" and follow the instructions to complete the three-step order process:
- Check your order summary and shipping address.
- Choose the method of payment, the type of delivery and the billing address.
- Confirm: enter the information necessary to complete the payment.
At this point, an email will be sent to you with your order number, summary and parcel reference number. In case of difficulty, please contact us at info@labicicletteria.eu. We will reply as soon as possible.
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How are the colors of the products indicated on labicicletteria.eu described?
The colors indicated on the product sheets of our articles are to be considered purely indicative and of a general nature, as the attribution of a color to a specific shade is subjective. To overcome this inconvenience, we invite our customers to refer to the main photos of the products, what is presented is what will arrive at your home. Furthermore, another important factor is that the color on the screen may differ slightly from reality due to the type of monitor used and its settings. The ambient lights, the camera and the preparation of the product try to reproduce reality as much as possible but we must always consider that there may be a minimum of difference. The human eye is the reality of excellence and cannot be reproduced by any photo or description.[/dfd_icon_list_item][dfd_icon_list_item icon=”dfd-icon-info_doc2″]
What if I'm not at home at the time of delivery?
If you are not present at the time of delivery, the courier will leave you a notice and will try to contact you by telephone to make an appointment with you for a redelivery. If you are unable to reach an agreement with you by telephone, you will open a stock and at that point we will contact you by email to notify you of the stock of your package. The package will remain in storage for a maximum of 10 days and will then be automatically sent back to our office.[/dfd_icon_list_item][dfd_icon_list_item icon=”dfd-icon-info_doc2″]
Do you have physical resellers in my area?
labicicletteria.eu sells its products online and through physical stores. We have 2 stores in Italy. The main office is located in Stanghella, state road 199 (PD), while the second shop is in Albignasego, battle road 199 (PD).[/dfd_icon_list_item][/dfd_icon_list]